UK Mainland Delivery
We offer free standard delivery on all non-bespoke items to Mainland UK. Most orders are dispatched via Evri with a 2–5 working day service.Express UK Services
- Next Day delivery: £7.99 (orders before 11am)
- 2 Working Day service: £3.50
Next Day is a working day service only. Orders placed after 11am or on weekends/bank holidays will be processed the next working day. Delivery to business addresses is during normal business hours. Saturday delivery is available on request.
Highlands, Islands & Remote UK Areas
Standard service can take longer. Next Day service is not guaranteed and may take 2–3 days. Please contact us for accurate pricing and timescales.
International / EU Delivery
We ship to many European countries using Royal Mail International Signed For or alternative couriers. Delivery costs and estimated timescales are shown at checkout and are dependent on location.
Typical delivery times to Europe are 5–10 working days, but this can vary by country and customs processing. Express international services are available on request (price on application).
Important Notes
- All delivery times are estimates and are not guaranteed.
- Parcels and contents must be checked within 48 hours of receipt. Any visible damage must be reported to us immediately.
- If you are not in when delivery is attempted, the courier will usually try again. If the parcel is returned to us as “undelivered” or “not collected”, return postage and any re-delivery costs will be payable by the customer.
- For EU customers exercising their 14-day right of withdrawal, you are responsible for the cost of returning the goods to us.
Lost or Delayed Parcels
Please contact us on 01204 238 300 or admin@umbrellaworld.co.uk (mailto:admin@umbrellaworld.co.uk) if your parcel has not arrived within the expected timeframe.
Claims for lost items can generally only be made after 28 days.
