Hi Linda, thank you for your feedback on the Fulton Birdcage Clear Dome Umbrella. We are sorry to hear about your experience with the product. However, upon checking our records, we see that you have never purchased from us, which is why your review is not verified. We are disappointed that you have left this review on a product that was not bought from us, as this can negatively affect our business. We kindly request that you transfer this review to where you purchased these items. Thank you for your understanding.